The Bob Janes Triage Center is among ten programs from across the country recognized as a Program of Excellence by the Hospital Charitable Services Awards, a national program sponsored by Jackson Healthcare.
The Bob Janes Triage Center is a multi-agency collaboration that serves as a voluntary diversion program for individuals exhibiting symptoms of a behavioral health disorders and who are at risk for low-level involvement with the criminal justice system. In addition, the project serves individuals referred by Lee Memorial Health System hospitals who are high utilizers of acute medical and behavioral health services including frequent hospital visits for non-emergent care, crisis stabilization and detoxification. Homeless veterans are also referred by the Veteran's Administration.
"The ultimate goal is to provide a more suitable and less costly alternative to incarceration or the inappropriate utilization of emergency rooms for primary health care needs for homeless individuals; and to more efficiently utilize existing resources such as residential treatment and supportive housing," said Sally Jackson, system director of Government and Community Relations.
Pictured are Sally Jackson, system director of Government & Community Relations for Lee Memorial Health System; Richard L. Jackson, CEO of Jackson Healthcare; and Ann Arnall, director of Human Services for Lee County, Fla. PHOTO PROVIDED.
The triage center is unique in that it is a true collaboration between Lee County government, local law enforcement agencies, SalusCare Inc., Lee Memorial Health System, National Alliance for the Mentally Ill, United Way, The Salvation Army, The Lee County Department of Human Services, and other community partners all have been integral stakeholders since the project's inception. The triage center was opened in April of 2008.
The ten programs named as Program of Excellence were commended for exceptional work in setting new standards for giving back to their communities in sustainable ways. At a banquet that was the culmination of the National Hospital Charitable Services Conference, each winning program was presented with $10,000. These funds will be invested in furthering the triage center. The award will also be presented to the Lee Memorial Health System Board of Directors at their Feb. 27 meeting.
"These initiatives are not alone in giving back to their communities," said Charles R. Evans, FACHE, chairman of the Hospital Charitable Services Awards program. "What makes them truly extraordinary is the impact they achieve through their commitment to serving others, and the outstanding ways they make substantial and caring contributions."
Each nominee had to demonstrate excellence in at least one of five areas: community impact, innovation, collaboration, transferability and/or best practice.